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State Farm® Insurance Agent Rachel FitzPatrick

5 out of 5 average rating (204 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Pastor Maxx

September 29, 2023

5  out of  5 rating by Pastor Maxx
"Quick, knowledgeable service."

Heather Harshman

September 29, 2023

5  out of  5 rating by Heather Harshman
"I really like working with Sarah. She is personable and takes time to explain everything. She's willing to answer my questions and never rushes me off the phone or make a hasty decision on what i would like to do when it comes to policies. I have been with State Farm many years, but her warmness, compassion and knowledge supercedes every other person I have worked with in the past."

Liberty Manriquez

September 29, 2023

5  out of  5 rating by Liberty Manriquez
"Very helpful and attentive, wonderful service."

Rob S

September 25, 2023

5  out of  5 rating by Rob S
"This office was highly recommended by my agent in Illinois, and I now understand why. Just spoke with one of their agents, Hannah Frazier, who was extremely helpful, friendly, knowledgeable and patient. Hannah took the time to review a few different cost saving options for my daughter, and had quotes emailed to us before I could even hang up the phone. Highly recommend this office for anyone looking for insurance products, at a very fair price, along with very friendly, personalized service!!"

Adam Strickland

September 22, 2023

5  out of  5 rating by Adam Strickland
"Love the service"


September 22, 2023

5  out of  5 rating by Krista
"Stays on top of literally everything and responds to you very quickly."

Shaun Stuart

September 20, 2023

5  out of  5 rating by Shaun Stuart
"Thank you for having an easy process to get Auto and Rental insurance!"

Zackary Foss

September 8, 2023

5  out of  5 rating by Zackary Foss
"Sarah Schultz is amazing to work with! She is very prompt, friendly and professional. Sarah helped me set up new policies while explaining everything I needed to know. She was very patient while I asked many many questions. Best customer service I have received in a long time. Highly recommend!"

Cindy Schroeder

September 7, 2023

5  out of  5 rating by Cindy Schroeder
"Within 5 seconds of walking in the door, I was seated and being helped by the most gracious Hannah. I was in the process of moving my auto and house insurance with a new company and State Farm was my first and fortunately last stop. Hannah made everything so easy and completely effortless for me. She was able to save me a great amount of money without losing coverage. I am so glad I switched. Hannah you ROCK!"

Denise Simms

August 31, 2023

5  out of  5 rating by Denise Simms
"Katie was so patient with me, provided me education on my policies in a way i could understand, and was very thorough and pleasant! She provided insight into reducing rates for a teen driver through programs they have. She's a great asset to the company, knowledgeable, and a pleasure to work with! Thanks Katie"

Austin Collins

August 24, 2023

5  out of  5 rating by Austin Collins
"Sarah really helped me get everything sorted out with switching my insurance and answered all my questions. Great job."

Sharon Hall

August 22, 2023

5  out of  5 rating by Sharon Hall
"Wonderful experience!! Hannah helped me alot due to me being in Florida and this was for Iowa. I am a State Farm customer in Florida and was helping my husband in Iowa. Friendly, fast and very efficient!!"

Merritt G

August 16, 2023

5  out of  5 rating by Merritt G
"Great Customer Service. I have been with State Farm since 1986 & still feel they have my back in times of need."

Matt Garrett

August 14, 2023

5  out of  5 rating by Matt Garrett
"Hannah has done a great job keeping me informed on multiple questions surrounding some coverage changes. Great job!"

Jam Jam (Jam jam)

August 9, 2023

5  out of  5 rating by Jam Jam (Jam jam)
"I came to state farm just recently for full policies. Did use them before for only a couple. I was in touch with Sarah Shultz and she's amazing. I called her late in a Friday. Right before closing and she helped me for the next 46 minutes. Had me quoted...gone over all details... everything I needed and wanted to know. She could have asked me to phone back but instead she stayed and helped. Fast forward two days and Sarah set everything with no worries. Awesome!"

Corey L

August 4, 2023

5  out of  5 rating by Corey L
"Best place in Dubuque to cover all of your insurance needs"

Jessica Rudiger

July 25, 2023

5  out of  5 rating by Jessica Rudiger
"Sarah S. was a gem to work with. She was patient, informative and very responsive!"

Karen smith

July 19, 2023

5  out of  5 rating by Karen smith
"Hannah was awesome. She transferred insurance to a different car in no time at all. And, it was all done in one simple phone call! She even emailed me temp cards within minutes. Thanks for making this such and easy and painless experience 😀"

Matt Kennedy

July 17, 2023

5  out of  5 rating by Matt Kennedy
"Just bought a new car. Sarah was very helpful getting the new insurance connected."

jason Kempen

July 12, 2023

5  out of  5 rating by jason Kempen
"Sarah Schultz Was awesome to deal with. She was very quick at getting everything together for me. Individuals like her are the reason I stick with Rachel Fitzpatrick’s office. They are all great. Thanks Sarah for doing a wonderful job!!!! Need more than 5 stars"


July 11, 2023

5  out of  5 rating by ldsouza1978
"Emma was super kind and helpful. Thanks!"

Teresa Eckhart

July 8, 2023

5  out of  5 rating by Teresa Eckhart
"Sarah was well prepared, efficient, and friendly."

Dara Wagner

July 1, 2023

5  out of  5 rating by Dara Wagner

Tina Marie S.

June 28, 2023

5  out of  5 rating by Tina Marie S.
"My AMAZING agent made my day today!!!!! Looking to save money?? HANNAH FRAZIER is your gal. She went above and beyond to find me the best rates. Hannah is also so kind and understanding which made the process go even smoother ⭐⭐⭐⭐⭐ A++++++ Thank You, Tina"

Dawn Stewart

June 24, 2023

5  out of  5 rating by Dawn Stewart
"I called inquiring about renters and hands on trade liability insurance due to I'm opening a new small business with leasing my space. Hannah looked into both for me and followed up with me the next day and insurance for my business needs were met. I'm very happy with how fast I was taken care of. Thank you!!"