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State Farm® Insurance Agent Rachel FitzPatrick

4.9 out of 5 average rating (159 reviews) View Rachel FitzPatrick's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Dave Davis

May 20, 2023

5  out of  5 rating by Dave Davis
"Rachel is outstanding! She cares about her clients and it shows."

Nathan Lippe

May 17, 2023

5  out of  5 rating by Nathan Lippe
"Always great service from a caring team."

Alan Kutsch

May 14, 2023

5  out of  5 rating by Alan Kutsch
"I was buying a new vehicle and the dealership needed proof of full coverage insurance before I was able to drive away with my vehicle. I called and talked to Hannah Frazier and she got my insurance set up in like 5 minutes and was able to email the proof of insurance to myself and the dealership right away so I wasn't delayed in leaving with my new vehicle. Thanks Hannah for you quick service. You were awesome and I really appreciate it!"

Dan Smith

May 4, 2023

5  out of  5 rating by Dan Smith
"The entire team at this branch of State Farm has been very helpful in renters, auto, and homeowners insurance. They are responsive to email and phone calls and have helped me and me wife out with all of our questions. Extremely satisfied with service!"

Suzy Kania

May 1, 2023

5  out of  5 rating by Suzy Kania
"Sarah Schultz was friendly yet professional. She walked me through the process and took the time needed for all of my questions."

Taylor Greko

April 28, 2023

5  out of  5 rating by Taylor Greko
"Emma was great to work with, very knowledgeable, and not pushy at all which made it a very painless experience which can be tricky with insurance agents. I would recommend her to anyone!"

Ambrelle Weir

April 26, 2023

5  out of  5 rating by Ambrelle Weir
"They're absolutely wonderful. They make not only the regular insurance part easy, but also the claims process. I'd recently gotten into a wreck and I was just so nervous about the whole process since I'd never had to go through it before. I got a call back quickly and they kept checking in on me and the process to make sure any questions were answered. There was so much stress, but they made it so much easier to go through. I can't thank them enough for walking me through this patiently and wonderfully. My car was in to get fixed and done quickly and I'm back on the road again."

Amanda Brune

April 20, 2023

5  out of  5 rating by Amanda Brune
"Emma was amazing and knowledgeable. She helped me during a time of crisis. She was attentive, kind and very organized and thoughtful. She made me feel better within minutes of talking to her. She is definitely an asset to this agency."

Willie Welton

April 20, 2023

5  out of  5 rating by Willie Welton
"Sarah really provided me with a great experience. Very professional and easy going agent. Sarah Thank you for your patience"

Ben Mathew

April 20, 2023

1  out of  5 rating by Ben Mathew
"I have been with State Farm insurance for over 20 years, but I am now advising all people to avoid doing business with Rachel Fitzpatrick. I was in her office last month to gain some help for an insurance claim, and because I was taking up some time in their office, Ms. Fitzpatrick rudely cut me off in the middle of my sentence, walked away from me and left me to deal with my problem with one of her other workers. The level of disrespect and unprofessionalism that Ms. Fitzpatrick evidenced at that moment was unconscionable, and I have decided to move all my insurance needs (home, auto, etc.) to another agent in town, and eventually, to leave State Farm insurance after 20 years! You’ll notice that many of the other ‘positive’ reviews of Rachel Fitzpatrick mention the other workers in her office. And while some of her workers are great (like Emma Jones), Ms. Fitzpatrick was rude, dismissive and condescending in her engagement with me. Avoid this company and avoid Rachel Fitzpatrick."

Ryan Freeman

April 19, 2023

5  out of  5 rating by Ryan Freeman
"Sarah Schultz was knowledgeable and helpful. Even though it was the end of the day, she still took her time to make sure all my questions were answered."

Austin Collins

April 19, 2023

5  out of  5 rating by Austin Collins
"Sarah really helped me get everything sorted out and answered all my questions. Great job."

Jessica Arensdorf

April 4, 2023

5  out of  5 rating by Jessica Arensdorf
"Sarah Schultz was very professional and wonderful to work with."

Ronnie Betwell

February 28, 2023

5  out of  5 rating by Ronnie Betwell
"Sarah helped us get a great quote on our house and auto. Process was smooth and we recommend her to anyone!"

Brandon Montijo

February 25, 2023

5  out of  5 rating by Brandon Montijo
"Sarah shultz is a great insurance agent. Very knowledgeable and was willing to stay and help even after hours on a Friday night! Fun to talk to quite possibly the best didn't even feel like I was buying insurance lol and she wanted to get to know us a little bit! Prime example of how all insurance companies agents should be! Thanks for everything!"

Tina Marie S.

February 14, 2023

5  out of  5 rating by Tina Marie S.
"My AMAZING agent made my day today!!!!! Looking to save money?? ISAAC BROWN is your guy! I couldn’t be happier!!! Thank You sooo much! Keep up the fantastic work :-) -tina s."

Sharon Feld

January 25, 2023

5  out of  5 rating by Sharon Feld
"Sarah Schultz is amazing and extremely helpful!"

Annette L

January 5, 2023

5  out of  5 rating by Annette L
"Sarah Schultz was amazing! She was friendly, knowledgeable, efficient, and very helpful."

Annie J. Crawford

December 16, 2022

5  out of  5 rating by Annie J. Crawford
"I've loved my experience with Rachel FitzPatrick State Farm so far! Sarah Schultz in the office was very helpful and thorough when it came to going over my business insurance policy. She was quick to respond and able to answer all of my questions. I highly recommend!!"

Daylie Drwal

December 15, 2022

5  out of  5 rating by Daylie Drwal
"Sarah was very professional and pleasant. Insurance is a necessary evil but isnt so bad when working with an agent like her!!!!"

Mitchell Milby

November 29, 2022

5  out of  5 rating by Mitchell Milby
"Amazing team to work with. Sarah Schultz, specifically, always goes the extra mile to make sure all my needs are taken care of. Stop by the office to see Sarah for all of your insurance needs. Great job Sarah! Make It A Great Day!"

Kayla

October 17, 2022

5  out of  5 rating by Kayla
"Isaac was very pleasant to talk to. He did a great job, helping me get my past due insurance payment taken care of."

Toni Thumser

October 11, 2022

5  out of  5 rating by Toni Thumser
"Callie was very helpful in helping me get the coverage I need, personally just for me! I looked forward to working with State Farm in the future!"

Lea Katanick

September 29, 2022

5  out of  5 rating by Lea Katanick
"I worked with Callie over the phone and she made everything super easy. She got the documents I needed over to me as soon as possible and answered all of my questions! 100% would recommend."

Jared Kelly

August 31, 2022

5  out of  5 rating by Jared Kelly
"Had a great experience with Kalli answered all my questions and helped me get the best deal. Paying less for car insurance and also added life insurance to my policy which is still less than what I was pay for car insurance on my other policy. Great place to be with and glad I'm with the state farm family"